Data Privacy Policy

How useful is this policy?
We attach great importance to the protection and confidentiality of your personal data which represents for us a guarantee of seriousness and trust.
The data confidentiality policy demonstrates precisely our desire to ensure compliance with the applicable data protection rules and, in particular, those of the General Data Protection Regulation ("GDPR").
In particular, the Privacy Policy aims to inform you about how and why we process your data in connection with the services we provide.
Who is this policy aimed at?
The policy applies to you, regardless of your place of residence, as long as you are at least 15 years old, whether you are a user of the Monisnap application or a visitor and/or user of the site www.top- recharge.fr.
If you are a candidate for a position within Monisnap, you can consult the "candidate" policy which is accessible on our dedicated page on the Welcome to the Jungle website.
If you are under 15 years old, you are not authorized to use our services without the prior and explicit consent of one of your parents which must be sent in writing to the address dpo@top-recharge.fr. If you think that we might have information about one of your children under the age of 15 without having consented, you can ask us to delete it at service dpo@top-recharge.fr.
The policy only applies to processing that we carry out ourselves and not to processing that could be carried out using the functionalities of our tool by our partners. If you would like information on the data processed by our partners using these features, we invite you to contact them directly.
Why do we process your data?
As part of the services offered, we are necessarily required to process your personal data for the following reasons and bases:
• So that you can benefit from our services (e.g.: create an online account, carry out online transactions, etc.) and to respond to your requests (e.g.: requests for information, complaints, etc.) on the basis of our general conditions of use and our legitimate interest in providing you with the best possible service.
• So that you can benefit from our promotional offers on the basis of our legitimate interest in building customer loyalty and on the basis of your consent if you are not already a customer of our service.

• So that you can follow us on social networks and share your opinions based on the general conditions of use of the platform used (eg: Facebook, LinkedIn, etc.) and our legitimate interest in benefiting from a dedicated page on social networks.
• To guarantee and strengthen the security and quality of our daily services (e.g. statistics, data security, etc.) on the basis of the legal obligations weighing on us, our general conditions of sale and our legitimate interest in ensuring the proper functioning of our services.
• Finally, we can also install “Cookies” on your terminal. To obtain more information on the use of “Cookies”, we invite you to consult our “Cookies Policy”.
We undertake to only process your data for the reasons described above and we do not guarantee that any of your data will ever be sold to a partner or third party.
On the other hand, as soon as you voluntarily publish content on the pages that we publish on social networks, you acknowledge that you are entirely responsible for any personal information that you may transmit, whatever the nature and origin of the information provided. .
What data do we process and for how long?
We have summarized the categories of personal data that we collect directly from you or via databases of potential customers, as well as their respective retention periods.
If you would like even more details on retention periods, you can contact us at: dpo@top-recharge.fr.

• Personal or professional identification data and contact details (e.g.: first name, last name, personal or professional email address, personal or professional postal address, etc.) kept for the entire duration of the provision of the service to which are added the delivery times. legal prescriptions which are generally 5 years to 10 years.
• Economic and financial data (e.g.: bank account number, verification code, etc.) kept for the duration necessary for the transaction (e.g.: bank card cryptograms are deleted at the end of the transaction) and the management of invoicing and payments to which are added the legal limitation periods which are generally 5 years to 10 years.
• Detailed data on your ID card/passport, used to verify your identity for the purpose of securing money transfer as well as payment information. These are kept for the entire duration of the service to which are added the limitation periods which are generally between 5 years and 10 years.